Shipping policy
Shipping Policy
Effective Date: September 18, 2026
At CalmLoom, we understand that receiving your order quickly and safely is an important part of your shopping experience.
1. Shipping Availability
We currently provide shipping services for eligible orders placed through:
2. Shipping Fees
CalmLoom offers:
- Free shipping on qualifying orders
- Orders under $10.00 will include a $5.99 shipping fee
Any applicable shipping charges will be displayed during checkout before payment confirmation.
3. Order Processing Time
Orders are typically processed within:
1–3 business days
Processing includes:
- Order verification
- Product preparation
- Packaging
- Shipment arrangement
4. Delivery Time
Estimated delivery times may vary depending on:
- Destination
- Carrier availability
- Weather conditions
- Holidays
- Unexpected transportation delays
Once your order ships, tracking information may be provided when available.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
Please carefully review:
- Street address
- Apartment/unit number
- City and ZIP code
CalmLoom is not responsible for delays or failed delivery caused by incorrect customer-provided information.
6. Lost or Damaged Packages
If your package appears lost, damaged, or incorrectly delivered, please contact us promptly:
Email: [email protected]
We will cooperate with customers to investigate shipping issues and determine an appropriate resolution.